Privacy policy.
1. Who we are
Marblestitches Atelier Ltd. ("Marblestitches", "we", "us") is a fashion atelier registered in Lagos, Nigeria. We are the data controller for personal information collected through marblestitches.com and our atelier.
2. What we collect
Account & order information: name, email, phone, shipping and billing addresses, the items you buy and the measurements you share for bespoke commissions.
Technical information: anonymised analytics about how the site is used (pages viewed, device type, approximate location).
We do not store your full payment card details — these are handled by our PCI-compliant payment processor.
3. How we use it
To fulfil orders, take measurements, communicate about your purchase and provide aftercare.
To improve the site, our collection and our service — never to profile you for third-party advertising.
To send you occasional editorial updates, only if you've opted in. Every email contains an unsubscribe link.
4. Sharing
We share data only with processors who help us run the business: our payment processor, our shipping carrier (DHL), our email provider and our hosting provider. Each is bound by data processing agreements and uses your data only on our instructions.
We never sell personal data.
5. Retention
Order records are retained for 7 years to comply with Nigerian tax law. Marketing data is retained until you unsubscribe. You can request deletion of all other data at any time.
6. Your rights
You have the right to access, correct, export or delete the personal data we hold about you, and to object to certain processing. Write to privacy@marblestitches.com and we'll reply within 30 days.
7. Cookies
We use a small number of essential cookies to keep you signed in and remember your bag, plus anonymised analytics cookies. You can refuse non-essential cookies in your browser settings without losing core functionality.
8. Contact
Questions about this policy or your data? Email privacy@marblestitches.com or write to: Marblestitches Atelier, 46 Victoria Island, Lagos 101241, Nigeria.